#Slush

1 messages · Page 1 of 1 (latest)

worldly marshBOT
viscid igloo
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Hi, I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

restive shore
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I feel like this is a dev question

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Because I am not sure if I need to change my platform from using the express accounts to standard

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I currently implemented the express accounts and have the link being generated for the user when they go to create a stripe express account

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I was wondering if once that link is created and they go to login if they can login to their already existing stripe account and payments can be processed through that or if I need to redesign to use standard accounts

viscid igloo
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This appears to be non integration related and with account login in, you would need to talk to support. However, I can try to help if I can. Is the existing account express?

restive shore
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No the existing account is a standard account

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Just wondering if they can use the standard account to login as an express account so they don’t need to re-link their bank account and stuff to start accepting payments on my platform

viscid igloo
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Yeah, I hear you now, we are on the same page. Let me look

restive shore
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Actually the other way around

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The user has a standard account

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And I was wondering if he can use that login to login as an express account

viscid igloo
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if you already have a Standard account, you can sign up for an Express account using the same email.

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If you have further questions on this, please reach out to support.

restive shore
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Thank you.