#ddbg

1 messages · Page 1 of 1 (latest)

stoic thornBOT
safe flame
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Hi there. When a card is declined due to insufficient funds, you should prompt your customer to contact their bank or to use another card

dull pagoda
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Hey @safe flame thank you for your fast reply! In our case he tried a lot of times, we have to block the user right and wait till he has enough founds?

safe flame
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Blocking them is up to you. You would need to handle that in your app if you want to implement something like that

dull pagoda
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yes that's on my side. Also how can I stop failed webhooks from stripe to my app?

safe flame
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That depends on the underlying cause. What errors are you seeing currently?

dull pagoda
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error 400 returned by my app (we are not retrieving some data on our side) to stripe

safe flame
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Well you'd need to first debug the underlying problem and remediate it. 400 errors could be many different things. I recommend improving your logging first to see what's going on