Bob the builder | Stripe Developers | Page 1

tidal surgeBOT Jan 19, 2023, 12:35 PM

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fringe verge Jan 19, 2023, 12:36 PM

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Hi there!

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Give me a few minutes to look into this.

woeful oracle Jan 19, 2023, 12:37 PM

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Sure

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If it makes a difference, I think that's a virtual card.

formal osprey Jan 19, 2023, 12:48 PM

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Hey! Taking over for my colleague. Let me catch up.
The first request is from a Setup Intent, meanwhile the second is by the token API, using Stripe JS

woeful oracle Jan 19, 2023, 12:48 PM

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Yes

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When the first one failed, a user did the 2nd request using a different flow

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Both requests are also against different accounts. Payment method (setup intent?) from the 1st request was intended to be moved from a platform account to the connected account.

formal osprey Jan 19, 2023, 12:57 PM

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woeful oracle When the first one failed, a user did the 2nd request using a different flow

And the customer was charged from the second request using the second flow ?

woeful oracle Jan 19, 2023, 12:57 PM

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There havent been any payments attempted yet

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Only the details saved

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Against this specific card I mean. There have been other payments done using the 2nd flow

formal osprey Jan 19, 2023, 12:59 PM

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The different is that using SetupIntent, the resulting PaymentMethod is** authenticated and saved** meanwhile, using the token API, the card is** just saved and not authenticated**
That's why the first request (using SetupIntent) failed, because the card is declined. If you try to charge the second card then you probably should get a card_decline error also, unless there is something changed in the card's issuer side

woeful oracle Jan 19, 2023, 1:02 PM

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The token was later used to create a setup intent req_1SF5zVJ5oW4LJh - was it not authenticated then?

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Follow up question - is it possible to do authentication when creating a token, or when using a token to create a setup intent?

formal osprey Jan 19, 2023, 1:05 PM

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woeful oracle The token was later used to create a setup intent `req_1SF5zVJ5oW4LJh` - was it ...

Yes it's authenticated after this request. So maybe the customer should just retry using their card later

formal osprey Jan 19, 2023, 1:05 PM

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woeful oracle Follow up question - is it possible to do authentication when creating a token, ...

Nope, in order to authenticated the card and save it at the same request, you need to use SetupIntent

woeful oracle Jan 19, 2023, 1:05 PM

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But then why the first authentication failed, and the second one succeeded?

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I dont know what authentication refers to here - is it the card issuer that rejects it, or only stripe?

formal osprey Jan 19, 2023, 1:09 PM

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The card issuer rejected the attempts, according to the code error which is card_Declined and the decline_code which is do_not_honor
https://stripe.com/docs/error-codes#card-declined
https://stripe.com/docs/declines/codes#:~:text=an unknown reason.-,The customer needs to contact their card issuer for more information.,-do_not_try_again

woeful oracle Jan 19, 2023, 1:09 PM

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Oky thanks for the information

woeful oracle Jan 19, 2023, 1:39 PM

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Follow up question - authentication is only pinging the card issuer if the card is valid? There are no authorization charges done?

formal osprey Jan 19, 2023, 1:40 PM

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You mean additional fees ?

woeful oracle Jan 19, 2023, 1:40 PM

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I mean, some services I've noticed do a 1€ authorization thats immediately refunded

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Is that considered part of authentication?

formal osprey Jan 19, 2023, 1:43 PM

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Sorry, but we don't know a lot about fees/additional charges here, I'd recommend you to ask this for Stripe Support at https://support.stripe.com/contact

#Bob the builder