#kphan
wheat owl
leaden cargo
Hi there, can you share with me the subscription ID?
bleak wind
sub_1MRtwwAO2E0YXg21Wr108Ehk
leaden cargo
Based on the request (https://dashboard.stripe.com/test/logs/req_5MBnLzsEdJthvv), you are not starting a subscription at a future date, you are creating a subscription with billing_cycle_anchor set to a future date.
I think you want to use subscription schedule instead https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#start-subscription-future
bleak wind
ok now I was also suggested to use trial_end as another possible route. Would using the subscription schedule be preferred in this case?
fickle sand
because that way the subscription is not actually created until the time you specify, with trial_end there is a subscription running but on a trial. But yes there are multiple options here
bleak wind
ah ok got it
So then if I create the Subscription Schedule and want to change the start_date, I wouldn't be using the from_subscription property when creating the Subscription right?
fickle sand
yes since you wouldn't have an existing subscription, you're using the schedule to schedule the creation of one
bleak wind
I do have an existing Subscription though
fickle sand
might help if you start at the beginning and explain the use case
also I guess read https://stripe.com/docs/billing/subscriptions/billing-cycle#new-subscriptions
When combining prorations with billing_cycle_anchor, the proration_behavior flag determines whether the customer receives a prorated invoice at all. If proration_behavior is none, the initial period up to the billing cycle anchor will be free—similar to a free trial. Unlike a trial, there is no 0 USD invoice
and see if that is what you want
bleak wind
Our platform sells insurance policies. A customer will select a Start Date (ex. Feb 1st) for their insurance policy to be in effect. When the customer checks out with their card (ex. today), we want to create a new monthly Subscription which should start on the selected Start Date (Feb 1st). No charges should be paid by the customer until the first day of their Starting Date (Feb 1st).
fickle sand
try the option in the docs I linked above(trial with proration_behavior:none) and see if that does what you want
bleak wind
trial is the same as billing_cycle_anchor? so something like this?
bleak wind
Could you verify for me if this is going to do what I hope it does? sub_1MRuiGAO2E0YXg21Go60k5Nf
start the monthly subscription on February 15, no charges until then
fickle sand
you can look at the Dashboard and see what the Upcoming Invoice section says
no payments have happened yet, the next payment is as detailed in the Upcoming Invoice section
bleak wind
awesome, i think that solves the issue then. Thank you!