heshiebee-invoice-failed | Stripe Developers | Page 1

stoic rivetBOT Jan 18, 2023, 6:05 PM

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faint jewel Jan 18, 2023, 6:05 PM

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Hey @clear plinth do you have more details like an exact PaymentIntent id pi_123?

clear plinth Jan 18, 2023, 6:06 PM

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pi_3MQzEHPSPojkd8Yj1Mi4CqUu

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in_1MQyHqPSPojkd8YjgmBADTzC's payment for an invoice for $75.00 USD failed

faint jewel Jan 18, 2023, 6:07 PM

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heshiebee-invoice-failed

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If you look at the invoice.payment_failed Event it has charge: null which means no payment was attempted. This is usually due to the fact that Customer didn't have any PaymentMethod that could be used.

I can see that it failed on Jan 16, and then on Jan 18 (today) you changed the customer to explicitly make that PaymentMethod they have the default for invoice payments. Before that it didn't have one as default so there was nothing to use to pay the invoice

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You need to make sure that when you collect a PaymentMethod from the customer you mark it as the default explicitly in your code

clear plinth Jan 18, 2023, 6:10 PM

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Let me see

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Yeah, I did that manually

#heshiebee-invoice-failed