Alss

[deft mortar]

Hi! Let me help you with this.

Not entirely sure. What's your usecase?
Could you provide an example PaymentIntent? pi_xxx

[balmy adder]

pi_3M2P9SAYduP7PkBp0SK5GMb7

Is it possible to have a reference that the bank will use identity and retrieve this payment intent ?

This payment intent has been rejected by the user's bank

[deft mortar]

Not sure I follow your plan. If the transaction was rejected, there's nothing to retrieve.

[balmy adder]

ok and how about if the transaction is accepted and captured

will we get an ID to link the payment with the bank ?

(this information is asked by my accounting service)

[deft mortar]

Not really, you will need to reconcile the payments by amount

Let me check maybe there's something else you could use

[balmy adder]

or maybe it is possible to customize the bank transaction label of each payment ?

[thin adder]

You can ask the customer to contact the bank referencing the amount of the attempted charged and the exact timestamp.

if you contact our support team they should be able to get you the authorisation code for a specific payment.

[balmy adder]

ok I see, so it is not possible to get this authorization code from the API ?

[thin adder]

no, since it's an internal detail of how the charge is processed and usually isn't needed

[balmy adder]

ok thank you very much