Vladd

[tranquil cloak]

👋 happy to help

[daring epoch]

love your name 🙂

[tranquil cloak]

I'm not sure I follow to be honest, would you mind sharing some screenshots, elaborating more and providing some IDs? that would really help

[daring epoch]

of course, give me a minute

@tranquil cloak here is a test product:

So, you can see that price model is Customer choose price, right?

it says Customer Chooses ...

So, i click on copy to live

Here

When in live mode, product is copied, but pricing model is not copied

No option to select Customer Choose price model

In Stripe docs it says :

@tranquil cloak can i help more so you can follow up my question?

[tranquil cloak]

just give me a minute to read through

you copied the product but not the prices

oh wait, let me double check something

would you mind sharing the old and the new product ids? prod_xxx

[daring epoch]

sure

moment

this is live product id, a product i copied from test mode:
prod_NBwX5WQDR3H0pp

test mode product id: prod_M65pNBfzAsx6WU

also, i notice this in logs- error 500

[tranquil cloak]

I'll check that

[daring epoch]

HOwever, @tranquil cloak the main question here is why i dont have option to select Customer Choose price Model from drop down?

[tranquil cloak]

that's what I'm trying to figure out

it seems that this feature is not available in Thailand which is why it's not showing up in live mode for you as an option and why the price failed to copy to the live mode product

[daring epoch]

How do i solve that?

[tranquil cloak]

https://support.stripe.com/questions/requirements-for-accepting-tips-or-donations

Thailand: Stripe cannot support donations

[daring epoch]

ok, clear, thank you 🙂

need to figure another approach

[tranquil cloak]

let me know if you need any more help