rochaleanne | Stripe Developers | Page 1

bright saffronBOT Jan 18, 2023, 7:32 AM

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brittle stratus Jan 18, 2023, 7:33 AM

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Hi there, is your question about payout (fund moved from connected account -> bank account), or transfer (fund moved from platform to connected account)

high gorge Jan 18, 2023, 7:33 AM

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from platform to connected account

brittle stratus Jan 18, 2023, 7:34 AM

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OK. If you are using destination charge, the transfer will only happen when the funds are available in platform.

high gorge Jan 18, 2023, 7:36 AM

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my platform has balance for testing

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I'm using TransferCreateOptions and TransferService, but I don't see movement in my funds for testing

brittle stratus Jan 18, 2023, 7:39 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

high gorge Jan 18, 2023, 7:44 AM

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er it's okay
I just found out what's causing the issue

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thanks 😅

#rochaleanne