mochihealth

[mental crow]

Can I have the subscription ID?

[civic valve]

sub_1MGBANBPM36OC3gX73cGTyDG

was the one that was originally paid and then the payment the second time around failed

[mental crow]

Ok, this subscription doesn't have a default_payemnt_method, nor the customer, and that's why the invoice can't be paid.

When you create a subscription, you should set payment_settings.save_default_payment_method to true, so that the payment_method used in the first invoice will be set as the default_payment_method of the subscription, and it'll be used in the subsequent invoices.

[civic valve]

is there any way to change that on active subscriptions

or is this only for future ones

take this subscription for example

sub_1MRIUqBPM36OC3gXOEqHuIHu

it shows this

[mental crow]

Sure, for active subscription, you can just a default_payement_method to it https://stripe.com/docs/api/subscriptions/update?lang=ruby#update_subscription-default_payment_method

[civic valve]

so over here doesnt that mean that it will charge that automatically at beginning of the next billing cycle

[mental crow]

Hmm, from my end I don't see this subscription has a default_payment_method yet.

Did you just set one through dashboard?

[civic valve]

no I just clicked on the edit subscription and it shows it already filled out

can you tell me whats going on

[mental crow]

It would requires some digging and I'm afraid I can give you an answer now. Can I suggest you to write to Stripe support https://support.stripe.com/contact so that we can continue the discussion there?

You can tell Support that you've talked to the engineers in discord, and they'll send the tickets to us.