#Sally101

1 messages · Page 1 of 1 (latest)

exotic marshBOT
gray sand
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Hi there, is it a question about retrieving a list of balance transactions that were paid on a specific payout?

proud helm
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Hi there, only if that's the only option. But the list needs to be broken up into GST and GST free items. Otherwise we can't reconcille off the payout correctly in xero as Stripe has lumped all GST and GST free sales together

gray sand
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Maybe you can take a look at Financial reports and see if it helps https://stripe.com/docs/reports

Sorry I'm an engineer and your question is beyond what I know. If you don't find your answer in this link, please reach out to Stripe support https://support.stripe.com/contact

Financial reports

Get the data you need to complete your critical accounting and reconciliation workflows.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

proud helm
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I spoke to Stripe support they couldn't help

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they said it's more a developer issue

gray sand
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I'm afraid to my best knowledge there's no way to split the payout into GST and GST free.
Did the support create a ticket? if so can you share with me a ticket number so that I can put a note there so that the Support can follow up with your inquiry?

proud helm
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No they didn't Shy gave me a link to this chat. Is there a way to lodge it with the developers to see if in the future we can get split pay outs for GST and GST free transacti0osn?

gray sand
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Just want to clarify your requirements, you want to have two payouts, one contains purchases that includes GST and the other one doesn't, and it's not about reporting, am I right?

proud helm
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yes please

gray sand
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OK. I can feed back to the owning team but there's no guarantee that the team would implement the feature that you requested.