#GZ

1 messages · Page 1 of 1 (latest)

solemn martenBOT
sterile sierra
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Hi there, so you are using a shopify plugin in you website instead of having a direct integration with Stripe, am I right?

vapid cipher
sterile sierra
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OK, can you share with me the PaymentIntent ID that has sofort as one of the payment_method_types ?

vapid cipher
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sure, could you direct me in the right way though to give you that info?

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I do not know where that is located

sterile sierra
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When you create a PaymentIntent, you will get the PaymentIntent ID in the API response.

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Are you using Checkout Sessions API or PaymentIntent API?

vapid cipher
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Im sorry im not familiar with these things you are mentioning me

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the only thing I understand is that in my stripe account / dashboard. Sofort is turned on

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but I havent seen any IDs

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and Shopify and stripe are connected

sterile sierra
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How do you create a PaymentIntent then? did you write any code or you are using a plugin to create one for you?

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I see, it looks like you are using a plugin, not a direct integration with Stripe.

vapid cipher
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I just connected stripe within shopify as as a payment provider

sterile sierra
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I'd suggest you to reach out to the plugin developer directly.

vapid cipher
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im not following im sorry. let me give you a proper context and then see what I can do

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I have my shopify store / account. I added stripe as a third party payment provider. So effectively now Stripe is connected to my Shopify

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and In the checkout you can see CC payment optiones processed by stripe

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so that is working fine

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The issue though is that Sofort payment option in the shopify checkout should also be appearing since it is as well turned on in my Stripe account

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But for a reason I do not understand, it is missing in the checkout

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so we can say stripe integration to shopify is ok but just presenting this issue

sterile sierra
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Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

vapid cipher
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could you suggest me something then? Stripe support told me to get in touch with a dev to get this solved

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sure

sterile sierra
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I can help you to look at your account settings if you can share with your merchant ID

vapid cipher
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yes

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Im login into the account!

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im connection is presenting issues right now

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wait for me a little bit

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Here it is:

acct_1MNOAtBEZ707m4g6

sterile sierra
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However, I don't see any requests to create neither PaymentIntent or CheckoutSession, which are pre-requisite to render a checkout page/

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I think you should hire an engineer to take a look at your integration.

vapid cipher
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ok

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thanks for that

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could you suggest me anyone or a place to look for them

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??

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so what can I do with those partners

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reach out to one of those?

sterile sierra
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Please ignore my previous message.

vapid cipher
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okk

sterile sierra
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Sorry I don't any suggestions on where to hire your engineer.

vapid cipher
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hmm that's discouraging to hear because given

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i

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I am choosing stripe as my payment solution and I would expect to have all the solutions covered here within stripe

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I found it difficult to understand why would you offer a service or product that then needs attention from someone outside

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and on top of that, that stripe cannot even give a recommendation

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its strange @sterile sierra

sterile sierra
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I am engineer and I can only help if you have a direct integration with Stripe.

vapid cipher
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I see

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And there is not a person that is dedicated to see shopify - stripe integration?

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In this discord?

vapid cipher
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@sterile sierra ??

sterile sierra
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Thanks for waiting. Discord is busy today.

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This Discord server is staffed with Stripe engineers. We can help with questions related to Stripe API and product, but we don't have knowledge about shopify - stripe integration.