#GZ
1 messages · Page 1 of 1 (latest)
Hi there, so you are using a shopify plugin in you website instead of having a direct integration with Stripe, am I right?
Hello! as far as I know, currently its a direct integration only
OK, can you share with me the PaymentIntent ID that has sofort as one of the payment_method_types ?
sure, could you direct me in the right way though to give you that info?
I do not know where that is located
When you create a PaymentIntent, you will get the PaymentIntent ID in the API response.
Are you using Checkout Sessions API or PaymentIntent API?
Im sorry im not familiar with these things you are mentioning me
the only thing I understand is that in my stripe account / dashboard. Sofort is turned on
but I havent seen any IDs
and Shopify and stripe are connected
How do you create a PaymentIntent then? did you write any code or you are using a plugin to create one for you?
I see, it looks like you are using a plugin, not a direct integration with Stripe.
I just connected stripe within shopify as as a payment provider
I'd suggest you to reach out to the plugin developer directly.
im not following im sorry. let me give you a proper context and then see what I can do
I have my shopify store / account. I added stripe as a third party payment provider. So effectively now Stripe is connected to my Shopify
and In the checkout you can see CC payment optiones processed by stripe
so that is working fine
The issue though is that Sofort payment option in the shopify checkout should also be appearing since it is as well turned on in my Stripe account
But for a reason I do not understand, it is missing in the checkout
so we can say stripe integration to shopify is ok but just presenting this issue
Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details
could you suggest me something then? Stripe support told me to get in touch with a dev to get this solved
sure
I can help you to look at your account settings if you can share with your merchant ID
yes
Im login into the account!
im connection is presenting issues right now
wait for me a little bit
Here it is:
acct_1MNOAtBEZ707m4g6
OK. based on a recent log https://dashboard.stripe.com/logs/req_N0AS2vn6u487RA, the sofort payment_method is indeed active.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
However, I don't see any requests to create neither PaymentIntent or CheckoutSession, which are pre-requisite to render a checkout page/
I think you should hire an engineer to take a look at your integration.
ok
thanks for that
could you suggest me anyone or a place to look for them
??
so what can I do with those partners
reach out to one of those?
Please ignore my previous message.
okk
Sorry I don't any suggestions on where to hire your engineer.
hmm that's discouraging to hear because given
i
I am choosing stripe as my payment solution and I would expect to have all the solutions covered here within stripe
I found it difficult to understand why would you offer a service or product that then needs attention from someone outside
and on top of that, that stripe cannot even give a recommendation
its strange @sterile sierra
I am engineer and I can only help if you have a direct integration with Stripe.
I see
And there is not a person that is dedicated to see shopify - stripe integration?
In this discord?
@sterile sierra ??