#lukelengl
1 messages · Page 1 of 1 (latest)
Hi 👋
The doc you linked is focused on creating the financial connection and collecting the information in your own UI (not the onboarding flow). Is that what you are trying to do?
Or are you not using the Direct API approach?
No, I'm trying to use Stripe's prebuilt onboarding flow
My assumption is that I still needed to call the API to create the Stripe Custom Connect Account and an Account Link from that account, then redirecting the user to that Account Link to take them to Stripe's prebuilt onboarding flow. So far, this approach is working, it just never prompts the user to add their bank account to receive payouts.
Have you configured your account settings?
Yes, I've turned that toggle on.
Besides that setting, the documentation is unclear if there are any additional steps to inform the Account Link that we want bank account info to be collected for a particular Connect Account onboarding flow.
Although, as I'm re-reading this documentation, it seems to mention toggles that aren't pictured in the screenshot (the same screenshot you posted just now).
Bullets 3 and 4
If I click the "Enable manual entry of bank account details", it also mentions (potentially) another toggle that maybe isn't visible for me (since this is beta)?
Oh... 🤦♂️
Financial Connections is available within the Connect Onboarding form as part of a US private beta. Request access.
We requested access and were told it was turned on.
If you have requested access then you should have a direct contact with this Beta. We cannot help you with it here
Oh ok, I was sent here when I was asking questions about it. 🤦♂️
I'll check again with my account rep. Thanks for the time
I'm sorry about the back and forth. It's just we don't know about private Betas.