SkyeCapt | Stripe Developers | Page 1

lilac lichenBOT Jan 17, 2023, 11:19 PM

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primal mulch Jan 17, 2023, 11:25 PM

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If it's for covering refunds and disputes, you can add funds to a separate Stripe balance in order to cover them: https://stripe.com/docs/add-funds

Other than that, you can obviously hold the funds from payments in your platform's balance, but that requires you accept payments from customers.

Add funds to your Stripe balance

Cover increased refunds and chargebacks by adding funds to your balance.

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Are you already processing payments with Stripe? Or is your account still pretty new?

hybrid rock Jan 17, 2023, 11:27 PM

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Yes we are processing payments to the platform and also have multi party payments setup and working with customers. Sorry dont know if i should say the $ figure we are doing

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These funds are to cover referral fee's / bonus payouts to connected accounts.

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We were thinking about bashing together the payments workflow to have funds on the platform balance but that is not a ideal solution

primal mulch Jan 17, 2023, 11:35 PM

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That's fair. Mostly I wanted to see if there were a novel solution, but the only one I know if is a private beta and I can only really refer you if I had more information about your account. To that end, can you give me your account ID? Looks like --> acct_abc123

hybrid rock Jan 17, 2023, 11:41 PM

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@primal mulch is there a way i can DM that to you

primal mulch Jan 17, 2023, 11:41 PM

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Yeah totally! It's also safe to share here too. Nobody can do anything with it

hybrid rock Jan 17, 2023, 11:53 PM

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Thanks @primal mulch that was sent off. Let know if you need to contact the account owner as i am listed as one of the dev's on the account.

#SkyeCapt