ayushi | Stripe Developers | Page 1

civic vortexBOT Jan 17, 2023, 3:26 PM

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fading oracle Jan 17, 2023, 3:26 PM

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Anyone have solution for this issue?

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Hello 👋
Not sure I follow the question. What do you mean by solution for this issue? What issue exactly?

cedar lichen Jan 17, 2023, 3:28 PM

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trying to get the international payments through the stripe

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when someone try to pay in my woocommerce website

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this message appear

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and the payment doesn't processed

fading oracle Jan 17, 2023, 3:31 PM

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Have you tried talking to Woocommerce about this? Since its their integration, they should know exactly what's going on.
For regulatory reasons, I don't think you can process international payments without above details.

cedar lichen Jan 17, 2023, 3:32 PM

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i tried it with the inr payment and it just worked fine.

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which means the woocommerce is working fine.

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there is surely something from stripe which is not allowing us to collect the USD payments.

fading oracle Jan 17, 2023, 3:35 PM

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We don't know anything about how woocommerce's integration works so we can't comment on if their integration is equipped to handle all kinds of payments. If you're seeing following error

As per Indian regulations, goods export transactions require a billing and a shipping address. More info here: https://stripe.com/docs/india-exports
That means your payment is missing that information which is required for your account to process the payment. Now, if you were building your own integration using our APIs then you'd provide this information as part of API request body.

But since you're using woocommerce, they control most/all of your integration and make API requests on your behalf.

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So you should really talk to woocommerce to figure out exactly what needs to be changed.

#ayushi