#shroomlife

1 messages · Page 1 of 1 (latest)

tender steppeBOT
wary parcel
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You mean with a subscription schedule?

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Not really understanding your use case. Sounds like you want to almost pause the schedule?

naive crown
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Hey

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A schedule has a planned update.

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Like a new price.

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And now a customer wants to cancel it's subscription. Currently we then set end_behavior to cancel but then the cancellation is after the update.

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That of course is not making sense.

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So how to add a planned cancellation but preserve the planned update in case of a revert of the cancellation?

wary parcel
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AFAIK, you can't add a cancellation phase on a schedule. You'd just set the cancel_at on the underlying Subscription

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That won't impact the still scheduled update, which would still apply if they reverted the cancellation (and you unset the cancel_at field)

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end_behavior: 'cancel' on the schedule will just cancel the subscription after all the phases are complete. Which isn't what you want

naive crown
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Ok, I am gonna try setting the cancel_at field. Thank you.