#jojilede

1 messages ยท Page 1 of 1 (latest)

lusty mossBOT
mystic bridge
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Hi there!

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Can you share the request ID (req_xxx)?

dull lance
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on it

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req_q9gYhCzGLS64MO

mystic bridge
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Thanks! That request worked and returned a 200 status. Can you clarify what you mean by "it's not reflecting on the dashboard"? Where are you looking on the dashboard?

dull lance
mystic bridge
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Is your goal to change the items displayed in the invoice?

dull lance
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yes ๐Ÿ˜„

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is that an invoice description?

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if that is, then it's making sense why it's not showing there.

mystic bridge
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It has nothing to do with the subscription description.

dull lance
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I see, that makes sense.

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I have one more question, earlier I'm pretty sure that description shows May 1 to July 1 but now its May 1 to June 1, what happened? reqId: req_vD01sJcdd94NKw

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even the iteration on that request says it's 3. but only 2 months is reflecting on the that page.

agile path
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๐Ÿ‘‹ taking over for my colleague. Let me catch up.

dull lance
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Hi, my only concern is the last message ๐Ÿ˜„

agile path
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looking into it

dull lance
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actually it's 1 month only

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i tried to start on april 1 and it ends on may 1

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but the iteration is 4.

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but on the header it starts at april 1 and ends on aug 1.

agile path
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iterations means that the "monthly price" will occur x times

dull lance
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yep.

agile path
# dull lance

This is not the same data I'm seeing when looking at your subscription

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the subscription schedule starts in May and is for 3 iterations which ends on Aug 1st

dull lance
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yeah same here

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ah

agile path
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This is because you have 2 subscription schedules

dull lance
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that's the one earlier

agile path
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for the same customer

dull lance
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the 1 i just sent with april is the new one now.

agile path
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in this request you've chosen 4 iterations

dull lance
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yes

agile path
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hence the Apr 1-> Aug 1

dull lance
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I made a lot of attempts

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so that means, what I'm seeing is correct?

agile path
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yes

dull lance
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can you help me with one more thing?

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how do I link it to test clocks?

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I need both the customer and the product to exist there first right?

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can I duplicate/use the same customerId there?

agile path
agile path
dull lance
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yeah I figured, I just wish there is a shortcut. Thanks for confirming tho ๐Ÿ˜„

agile path
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let me know if you need any more help

dull lance
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I think that's all ๐Ÿ˜„