MATTHEWPERRY | Stripe Developers | Page 1

ornate yarrowBOT Jan 16, 2023, 10:42 AM

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high anvil Jan 16, 2023, 10:43 AM

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id of a customer who's having the issue: cus_JwFgD3bXLti3UJ

normal hemlock Jan 16, 2023, 10:44 AM

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Yep, we won't automatically cancel the subscription after a dispute on SEPA payments. Can only be enabled for card paymnets: https://stripe.com/docs/billing/subscriptions/cancel#dispute-cancel

Cancel subscriptions

Learn how to cancel existing subscriptions.

high anvil Jan 16, 2023, 10:49 AM

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Ok thanks 🙂

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I believe I have to listen on the dispute closed event and update the subscription in this case?

normal hemlock Jan 16, 2023, 10:52 AM

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Not sure if there's an dispute.closed event as SEPA disputes can't be challenged. You'd need to check

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SEPA Direct Debit payments

Learn about Single Euro Payments Area (SEPA) Direct Debit, a common payment method in the European Union.

high anvil Jan 16, 2023, 11:00 AM

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ok thanks for your help 🙂

normal hemlock Jan 16, 2023, 11:09 AM

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np

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