#dingkai031

1 messages · Page 1 of 1 (latest)

ancient wagonBOT
whole cradle
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Can you share the ID of the failing Invoice/Payment (in_xxx/pi_xxx)?

supple kernel
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pi_3MPivmBBuNcFsmgM1kspZA2J

whole cradle
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This looks like the initial invoice/payment for a subscription? Where's the first, successful payment?

supple kernel
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the successful one is : pi_3MNAeBBBuNcFsmgM1U0hw7sn

whole cradle
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Yeah, looks like a bank declined the payment because of an incorrect number. Your user should speak to the bank

supple kernel
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so there are no problem from our side?

whole cradle
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Not with your integration, nope

supple kernel
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okay thank you