#Aamir
1 messages · Page 1 of 1 (latest)
Hi there, are you using the latest version of Safari?
Yes
Is there a public URL that I can visit to reproduce the problem?
The touch ID is showing up for me
Note that the touch ID would disappear when you screenshot the page
it wasn't even showing here
Will it re-appear when you move your mouse cursor to the apple pay payment sheet dialog?
if it is not showing then it is not
can you change the cards on your apple pay
can we do a zoom session for 10 minutes to show you?
I can only support you through discord chat
And I'd suggest you to test your page in a different machine and see if you can reproduce the problem
on our machines if it shows it doesn' work
sometime it shows and sometime it doesn't show, and even today once it worked as well but after that it is not yet
let us share a video clip for you
Monosnap — the best tool to take & share your screenshots.
It looks like the Apple Card is not working, can you complete the payment with a different card in your Apple Pay wallet
Even we have two cads in the wallet already but let's try to add another card
Same thing, added another card but it still doesn't work 😦
Monosnap — the best tool to take & share your screenshots.
Did you put your finger on the touch ID device?
yes
anything did you find?
No, I'm unable to reproduce your problem. Did you get a chance to test in a different Mac?
Hey, taking over here. Let me know if there's any follow-up Qs I can answer!