seraph.eth | Stripe Developers | Page 1

valid riverBOT Jan 13, 2023, 11:46 PM

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pulsar gale Jan 13, 2023, 11:47 PM

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Hi, with Checkout, when 3DS is need, it is handled automatically. Can you share more details on 'we tried turning it off to test inside Stripe'?

novel wraith Jan 13, 2023, 11:48 PM

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ah, thanks for the quick reply

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its in the risk section

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I think our older customers are struggling with the process

copper tusk Jan 13, 2023, 11:52 PM

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do you have an example transaction where 3DS was required so that I can have a look?

novel wraith Jan 13, 2023, 11:52 PM

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yes one second

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pi_3MPp91FmVfhCBsTC1Gq5WNg4

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are you able to pull it up with that?

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also - side note, it's very cool that you have a discord 🙂

pulsar gale Jan 14, 2023, 12:14 AM

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Still looking here... thank you for your patience

novel wraith Jan 14, 2023, 12:14 AM

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No prob, thanks for the help

pulsar gale Jan 14, 2023, 12:29 AM

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3DS will still be triggered on charges that require it, it's a requirement from the issuing bank. There is not a way around it.

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If you are wondering why you're seeing these declines though, please reach out to support. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

novel wraith Jan 14, 2023, 12:37 AM

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Okay thanks again you rock

#seraph.eth