#tiem-schedule-morequestions
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tiem-schedule-morequestions
We don't reopen threads but the easiest is just to clearly ask your question in one go with all the relevant info and we can help!
Ah cool! So i'll focus on this issue rather than re-iterating the last thread and adding onto it. I created a subscription schedule (sub_sched_1MPsDfIUwLvVicLYzx6iOhw9). It has two phases. First phase is 1 iteration of a trial period. Second phase is 9 iterations of a non-trial period. I expect 9 invoices of $713.17 to come from phase 2, but I have used time clocks to test it and I am getting more than 9 iterations of $713.17.
Log id of the subscription schedule creation is req_KZ4rJBxViYJlor
did you change the end behavior like I said?
nope you still pass end_behavior: 'release'
so same exact issue as earlier
I thought that meant to explictly pass in end_behaviour. I understand release as the whole schedule leaving the subscription, that includes stopping of its invoices and it would keep the subscription. I just want the subscription to stay active after invoicing the 9th interval
๐ stepping in
Hey @heady wraith
Yes, release means that the schedule will be removed and the Subscription will carry on with whatever the latest phase had established for the Subscription.
So do you want the Subscription to continue charging after the 9 iterations or not?
Oooooh I did not know that was the case. And yes I want to let it continue but not charge anything. The reason for this is that we may let the customer renew their subscription but we may not know that for 30-60 days after the 9th iteration
We also have a case where the customer may cancel their product subscription and then come back to use and ask to un-cancel
If you want it to continue but not charge then you would need to either put it on trial or update it to a $0 price
So what I would recommend is to actually add a 3rd phase
After the second phase which contains the 9 intervals
And that phase will move the Subscription to a $0 Price
Then you can release the Sub Schedule
And later you can update the Sub to start charging again if you want, or to cancel.
Okay yeah I get you, that's perfect
I assumed a subscription that finished a schedule would do nothing rather than continue invoicing the last phase of the schedule. This concept of a 3rd phase works too