#tiem-schedule-morequestions

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radiant tinselBOT
tulip dust
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tiem-schedule-morequestions

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We don't reopen threads but the easiest is just to clearly ask your question in one go with all the relevant info and we can help!

dull timber
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Ah cool! So i'll focus on this issue rather than re-iterating the last thread and adding onto it. I created a subscription schedule (sub_sched_1MPsDfIUwLvVicLYzx6iOhw9). It has two phases. First phase is 1 iteration of a trial period. Second phase is 9 iterations of a non-trial period. I expect 9 invoices of $713.17 to come from phase 2, but I have used time clocks to test it and I am getting more than 9 iterations of $713.17.

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Log id of the subscription schedule creation is req_KZ4rJBxViYJlor

tulip dust
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did you change the end behavior like I said?

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nope you still pass end_behavior: 'release'

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so same exact issue as earlier

dull timber
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I thought that meant to explictly pass in end_behaviour. I understand release as the whole schedule leaving the subscription, that includes stopping of its invoices and it would keep the subscription. I just want the subscription to stay active after invoicing the 9th interval

heady wraith
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๐Ÿ‘‹ stepping in

dull timber
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Hey @heady wraith

heady wraith
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Yes, release means that the schedule will be removed and the Subscription will carry on with whatever the latest phase had established for the Subscription.

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So do you want the Subscription to continue charging after the 9 iterations or not?

dull timber
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Oooooh I did not know that was the case. And yes I want to let it continue but not charge anything. The reason for this is that we may let the customer renew their subscription but we may not know that for 30-60 days after the 9th iteration

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We also have a case where the customer may cancel their product subscription and then come back to use and ask to un-cancel

heady wraith
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If you want it to continue but not charge then you would need to either put it on trial or update it to a $0 price

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So what I would recommend is to actually add a 3rd phase

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After the second phase which contains the 9 intervals

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And that phase will move the Subscription to a $0 Price

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Then you can release the Sub Schedule

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And later you can update the Sub to start charging again if you want, or to cancel.

dull timber
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Okay yeah I get you, that's perfect

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I assumed a subscription that finished a schedule would do nothing rather than continue invoicing the last phase of the schedule. This concept of a 3rd phase works too

heady wraith
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do nothing rather than continue invoicing the last phase of the schedule
That is exactly what it does ๐Ÿ˜…

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It continues invoicing based on whatever the most recent Price(s) are in the last phase before the sub schedule was released

dull timber
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Haha interesting one I can understand it now

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thanks bismarck and thank you @tulip dust