#Richard G

1 messages · Page 1 of 1 (latest)

lime palmBOT
novel nebula
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đź‘‹ happy to help

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if you don't mind I will move your messages here so we can keep the discussion in one place

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I’m using multi party payments and get this prompt for new customers- this is fine for businesses but I also have normal users that don’t have businesses so don’t always need this flow - is there a way to remove this for normal users as it will be confusing and is not necessary- thanks in advanced

restive pike
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Perfect thanks

novel nebula
restive pike
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Hopefully the above makes sense?

novel nebula
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sorry still reading

restive pike
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No worries 👍

novel nebula
restive pike
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This is how we have created the account

novel nebula
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ok, as you can see in the paragraph below the input validation error, you have other options than using a website in case the merchant doesn't have one. this info is essential for us as part of the KYC process

restive pike
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But their not always a merchant - sometimes it’s just c2c

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Or user to user - similar to a transaction on eBay

novel nebula
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even so

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they can share a description of their product. more details in the link "add a product description instead"

restive pike
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So we can change the parameters for “Industry” and “Website”

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So “Industry” could be changed to “Product Category” and “Website” could be changed to “Value or Cost”?

novel nebula
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you can't customize the wording unfortunately

restive pike
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Does the website input have to have www. and .co.uk in the placeholder?

novel nebula
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I'm not really sure to be honest, this is more the turf of https://support.stripe.com/?contact=true

restive pike
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Ok no problem - thanks for your help 👍

novel nebula
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you can test it out yourself as well

restive pike
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Can we default to this state?

solar violet
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HI there đź‘‹ jumping in as my teammate needs to step away soon. Can you clarify what state your'e referring to?

restive pike
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During the onboarding process the user is presented with this page as the default

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Can the default be changed to this instead view instead so the user sees product description instead

solar violet
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No, I'm not aware of a configuration option for that.

restive pike
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Ok thanks