kaushalsaddal | Stripe Developers | Page 1

edgy haloBOT Jan 13, 2023, 11:26 AM

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inland reef Jan 13, 2023, 11:26 AM

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hello

vital star Jan 13, 2023, 11:26 AM

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Need help for destination charges coding

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Got error to implement

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Not getting application fees

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all amount going to transfer Connect account

inland reef Jan 13, 2023, 11:29 AM

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can you share more information like the code you wrote and examples of the exact issue you're seeing?

vital star Jan 13, 2023, 11:30 AM

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yes

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code shared

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📎 stripe_1.txt

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we followed that

ashen idol Jan 13, 2023, 11:34 AM

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Hi! I'm taking over this thread.

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So this is the API request you made to create that Checkout Session: https://dashboard.stripe.com/logs/req_qwlg6mHrbJPPFg

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This is a Destination Charge, with application_fee_amount: 3

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Can you clarify what is the issue exactly?

vital star Jan 13, 2023, 11:37 AM

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Exact issue

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is

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We are not getting the application fees against any order

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complete order amount transfer in connect account

ashen idol Jan 13, 2023, 11:39 AM

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This specific Checkout Session in status: "open". When it will be complete, your platform should get the application_fee_amount minus the Stripe fees. So the platform will probably end up with a negative amount.

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Can you share a complete Checkout Session ID where you don't see the Application Fee?

vital star Jan 13, 2023, 11:40 AM

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We are able to see Application fees in every transaction

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but not getting in our account

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and

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application fees calcution also not correct

ashen idol Jan 13, 2023, 11:41 AM

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We are able to see Application fees in every transaction but not getting in our account
What do you mean by "not getting in our account"?

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application fees calcution also not correct
Again, can you clarify with a specific example?

vital star Jan 13, 2023, 11:44 AM

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I can tell you example with one sample order

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can you check my account?

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or I can shared transction id

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Can you able to check with that?

ashen idol Jan 13, 2023, 11:47 AM

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Yes please share a PaymentIntent ID (pi_xxx) for example.

vital star Jan 13, 2023, 11:53 AM

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sharing

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pi_3MPl2ICQUkZYV1OM07w8cJZO

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??

ashen idol Jan 13, 2023, 11:59 AM

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Thanks! Give me a few minutes to look into this.

vital star Jan 13, 2023, 12:01 PM

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Please

ashen idol Jan 13, 2023, 12:03 PM

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You can see everything here https://dashboard.stripe.com/payments/pi_3MPl2ICQUkZYV1OM07w8cJZO
Total amount is $16.35
Stripe fee is $0.59 (paid by you, the platform)
Collected fee: $0.39 (that your platform keeps)
So in total your platform receives $0.39 - $0.59 = -$0.2

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So you are losing money on the PaymentIntent. You should probably increase your application_fee_amount to avoid this

vital star Jan 13, 2023, 12:05 PM

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did not get

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why is minus from 0.30-0.59 ?

ashen idol Jan 13, 2023, 12:09 PM

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When making payment with Stripe, Stripe always take a fee. You can learn more about this here: http://stripe.com/pricing
For Destination Charges, the platform account (you) will pay the Stripe fee.
For this PaymentIntent you have:

Application fee (what your platform receives): $0.39
Stripe fee (what your platform needs to pay): $0.59
So... $0.39 - $0.59 means the platform ends up with negative $0.2

vital star Jan 13, 2023, 12:11 PM

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this is order what is amount connect will get it?

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connect should get it aroung 15.40

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why in screenshot is 15.76?

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in net amount?

ashen idol Jan 13, 2023, 12:13 PM

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The connected account will get $16.35 minus the application fee

vital star Jan 13, 2023, 12:15 PM

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can you check.

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what connect has got?

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let me do

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one test transaction

ashen idol Jan 13, 2023, 12:21 PM

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can you check what connect has got?
I already told you: $16.35 minus the application fee
So it's 15.96

vital star Jan 13, 2023, 12:21 PM

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pi_3MPmDPCQUkZYV1OM0JsrvTXz

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can you check it this sample transaction I have done thtat

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that

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connect amount should get 5.00

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why net amount is 5.05

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We increased the amount as well

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now

ashen idol Jan 13, 2023, 12:25 PM

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Are you making real payments for testing purposes? You should stop doing that and use test mode instead.

vital star Jan 13, 2023, 12:26 PM

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The application fees should higher then stripe fees?>

ashen idol Jan 13, 2023, 12:26 PM

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The application fees should higher then stripe fees?>
If you want the platform to not lose money, yes.

vital star Jan 13, 2023, 12:28 PM

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let me try

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why the net amount is 5.05

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?

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in this order it should be 5.00

ashen idol Jan 13, 2023, 12:29 PM

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These are not technical questions. So I recommend asking Stripe support directly: https://support.stripe.com/contact

#kaushalsaddal