🐬 Andrey

[manic plume]

When we create a payment intent does it expire ?
Depends. Generally, no. Do you have a specific example?

Do we receive a webhook when this happens?
You'd receive a payment_intent.canceled event

The incomplete badge on the Dashboard doesn't map directly to one Payment Intent status enum

Could be one of a few: https://stripe.com/docs/api/payment_intents/object#payment_intent_object-status

Any expired/cancelled PIs would be badged as canceled, not incomplete

[shut harness]

Thank you, one more question:

If I create a payment intent now, can I use it in 14 days?

[manic plume]

Do you have an example? Are you using auth/capture? Or just a regular payment?

[shut harness]

We create a payment intent with auto-capture on and payment method to automatic (default). We also have a second case, in which we use payment method type card_present.

[manic plume]

Then they'll never automatically be cancelled

The only instances where a PI would be automatically cancelled:

• You're using auth/capture: https://stripe.com/docs/payments/place-a-hold-on-a-payment-method#cancel-authorization:~:text=You need to capture the funds before the authorisation expires. If the authorisation expires before you capture the funds%2C the funds are released and the payment status changes to canceled. Learn more about statuses for asynchronous payments. In most cases%2C you need to capture funds within 7 days.
• You're using Checkout and the session expires.

[shut harness]

ok, that explains everything for us! Thank you for swift responses!