#Sal
1 messages · Page 1 of 1 (latest)
Not sure I understand what you mean by preauth on the 7th day. Can you go in more detail?
yes absolutely
Preauthorized holds on cards
I believe the set limit is 7 days, and if within the 7 days the card is not authorized
it goes back to the customer
how can we extend the 7 day hold?
I'm asking because our clients are hotels, some of their stays are 20 days
Ah ok I see. I recommend reaching out to support with your usecase and inquire about options for card auth extensions: https://support.stripe.com
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if we have the card on file are we able to preauthorize again on our end