#junger
opal lynx
karmic ravine
Hm this shouldn't be because of multiple stripe accounts. If a payment is made on a particular account, that account's webhook endpoint should get the event. Having multiple accounts shouldn't matter
Can you send an event id of an event that had trouble reaching one of your endpoints?
Want to see what kind of errors are happening
lusty lotus
Oh jeez. I think I just figured it out. The webhook was only enabled on 2 of the accounts; and disabled on the other 2. I assume that would cause the issue 😅
karmic ravine
Well if we have trouble reaching a webhook endpoint, the endpoint is disabled automatically after a certain period of time so that could be what happened
Would need to see an event id or webhook endpoint id to investigate though
karmic ravine
Ok looking
Ok so this is the error on your server that caused all the event processing to fail:
Invalid request. Webhook could not be processed. No signatures found matching the expected signature for payload
I recommend checking your server logs to narrow down the issue. You might be using the wrong webhook endpoint secret
lusty lotus
What type of error would we see in our server logs?
karmic ravine
Well you should see the above
You can also go in your accounts dashboard in the developer section and click the webhook endpoint
It will show a list of attempted deliveries for events
But on your server what you see depends on your existing logging in your code
So I would check that the signing secret you're using on that particular endpoint matches the signing secret of that endpoint on the dashboard
lusty lotus
OK, got it. I checked the logs and unfortunately it happened too long ago that they've already been rotated. But I assume that I could reactivate the endpoints and make sure that the signing secret is correct with the form submitting to it, right?