#John Dunavan

1 messages · Page 1 of 1 (latest)

pseudo oysterBOT
surreal jolt
#

Hello! I'm not sure I understand your question. The screenshot shows what appears to be a custom form, not something Stripe built. If that form is giving you an error you need to talk to the people who built the form about the error you're seeing and where it's coming from.

lapis talon
#

My developers built the form based on Stripe data requirements. They have tested the form as it collects and passes data to Stripe as designed - for people with personal bank accounts. Do you know if there are different fields required for business bank accounts? Perhaps "Business Name, Business Address, account contact, etc." Thanks.

surreal jolt
lapis talon
#

Thanks. I've passed the link to my developers. Do you happen to know if the account fields are different when setting up a Stripe account for business bank account holders?

surreal jolt
#

I can't really advise without more specific details like a specific error message, a request ID, that kind of thing.

lapis talon
#

Got it. I'll message with Request ID asap.

surreal jolt