#esset
sick hill
signal cloud
Emails aren't sent in test mode, but you can indeed send email receipts automatically in live mode. If you want to simulate this in test mode, find the payment view and select
desert flint
Thanks! Are receipts always enabled to be sent automatically in production? Do we need to enable it? What are the conditions for it to work; just if the payer providing their email?
vernal portal
Hello! I'm taking over and catching up...
Receipts in live mode are governed by the settings in your Dashboard here: https://dashboard.stripe.com/settings/emails
desert flint
Thanks; does those settings apply to our Connect accounts?
vernal portal
What type of connected accounts do you have? Standard? Express?
desert flint
Custom
vernal portal
For Custom accounts you should be using destination charges, so the payments live on your platform account, so those settings should apply.
desert flint
So, there's no individual setting per Custom account? The setting applies to all payments and all Connect accounts on our platform account?
AND ... does the same setting apply for payments to us (not to the Connect accounts)...?
One setting to rule them all?
... am I reading this right, that we could leave the mentioned setting "off" and instead set the receipt_email in the paymentIntent? https://stripe.com/docs/receipts
vernal portal
Correct, that setting is for all payments that happen on your account. If by "payments to us" you mean payments you create on your account that do not involve a connected account, then yes it would apply to those as well.
Yes, you can use the receipt_email property for this if you want to.
But I think you may be talking about the behavior for Standard accounts with direct charges.
desert flint
you mean that this does not apply to "custom" accounts? https://stripe.com/docs/receipts
sorry, I mean this:
const paymentIntent = await stripe.paymentIntents.create({
amount: 1099,
currency: 'usd',
payment_method_types: ['card'],
receipt_email: 'jenny.rosen@example.com',
});
desert flint
ah, ok... so... when using destination charges... the email setting needs to be enabled for it to work, even though we'd provide receipt_email in the payment intent?
the reason for asking is that we'd like to be able to send receipts for individual connect accounts