Gerson | Stripe Developers | Page 1

wet iglooBOT Jan 12, 2023, 4:23 PM

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quartz nebula Jan 12, 2023, 4:24 PM

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Hi there. What issues are you seeing specifically?

fast wave Jan 12, 2023, 4:24 PM

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My customer claims he completed the payment intent but at the Stripe Platform we can see that the intent was cancelled.

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Check it out

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And he sended me this receipt:

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quartz nebula Jan 12, 2023, 4:26 PM

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Can you paste the payment intent id in here so I can take a look?

fast wave Jan 12, 2023, 4:27 PM

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Here it is pi_3MP5lLG3FLzlF9jA1D9YLacn

quartz nebula Jan 12, 2023, 4:40 PM

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I can't read that receipt unfortunately as I only speak english

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Is it saying that they were charged that amount?

#Gerson