Neil Carvalho

[red aspen]

payout.failed also seems like a good candidate, but it feels like it can be sent multiple times as Stripe retries the payout - is that correct?

My main question is: how do I know the refund failure is final and the platform balance has covered the connected account negative balance?

[scenic ice]

HI there 👋 this flow is one that I'm not too familiar with, as it's pretty deep into a funds recovery flow.

Based on the wording of this article:
https://support.stripe.com/questions/reserves-for-connect-platforms-and-connected-accounts

I believe the step where the Platform covers the Connected Account's negative balance may result in a Transfer object being created, so you may be able to listen to events related to those.

I would suggest reaching out to our Support team who I believe is more familiar with this process to see if they can provide additional insight on what happens during the final step of this process.