#Jonas Reif

1 messages ยท Page 1 of 1 (latest)

silk relicBOT
peak portal
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HI ๐Ÿ‘‹ no, there is no prebuilt deduplication functionality to avoid creating multiple Customer objects based on email address, that would be functionality that you would need to custom build for your flow.

obtuse geyser
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hi toby,
Thanks for your quick reply and time ๐Ÿ™Œ

Ok.
Yea but its not possible if I dont want to ask the user before to login/add his email, which is in our case bad for conversion, since 80% are new users...

Is there any near time plan to at least have a merge feature?
Then I could search and merge customers after a purchase...

peak portal
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No, I am not aware of a feature like this being worked on.

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I understand the desire behind this, but it also sounds like with this approach you're proposing mingling data created by an authenticated customer with data created by an unauthenticated user, which at least initially sounds less than ideal.

obtuse geyser
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ok.
At least a way to manual merge them would be great.

peak portal
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I'll be sure to capture that feedback for our teams.

obtuse geyser
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Thanks for your help! ๐Ÿ™‚

peak portal
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Happy to, hope you have a great day!