jainnikesh | Stripe Developers | Page 1

trim portalBOT Jan 12, 2023, 7:47 AM

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torpid root Jan 12, 2023, 7:47 AM

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hi there, can you share the request id [0]? it'd look like req_xxx

[0] https://stripe.com/docs/api/request_ids

Stripe API reference – Request IDs – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

dry timber Jan 12, 2023, 7:49 AM

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hello

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req_oilsmy4BJNesOU

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there

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hello

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hello

torpid root Jan 12, 2023, 7:59 AM

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i'll look and get back to you in a while

dry timber Jan 12, 2023, 8:03 AM

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ok

torpid root Jan 12, 2023, 8:17 AM

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you'll want to get your customer to reach out to their issuing bank to find out why the card was declined

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we don't have any insights as to why it's declined on our end

dry timber Jan 12, 2023, 8:28 AM

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but in response we received invalid amount

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torpid root Jan 12, 2023, 8:28 AM

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that was sent to us by the issuing bank

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we're just passing that message on

dry timber Jan 12, 2023, 8:29 AM

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so there is nothing problem your side

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or stripe side ?

#jainnikesh