#Colin Eves
burnt zodiac
drowsy dawn
Hi, are you saying that if you do not have a default payment method on the customer, you'd not seeing any payment methods on the Stripe portal? Can you share the customer id with me so I can further look? It would look like cus_x822
rigid sleet
Not quite. If we open the customer itself the payment method will show. But if we preview the customer list, it will not show a payment method if the payment method hasnt been set as a default.. so we have to set it to the default payment method manually despite it being the only payment method on the customer
Let me see if i can find an account - i have just applied the payment method to the accounts
drowsy dawn
I'm not quite understanding what you expect vs. what is happening. Can you share exact steps that I can try to reproduce this on my end?
frank gull
👋 they are saying that in the Dashboard when looking at the list of Customers, they can't see the payment method details unless it's made as the default.
this is all expected really. That page will only show the default payment method for reasons internally. It shouldn't really matter too much unless you use that view to find customers without any attached payment method @rigid sleet ? Ultimately, there's no way around it, you'll have to make it the default with code after the SetupIntent succeeds if that's a requirement on your end