#dan-burke
junior pumice
hollow jackal
There are a number of places nested in the Account object where an address may show up. When you say you "know they have one saved", how do you know this? Are you seeing it pop up somewhere in the Dashboard or some other resource?
sullen bone
I created the test account and included an address during the onboarding! here's the id: acct_1MPDKtEFExASH8u9
i can't see the address in the dashboard either
hollow jackal
It looks like there should be a business address and an address for the owning individual. I'm not sure which of these maps to where on the Account object, so let me dig a moment and get back to you
Might be able to use business_profile.support_address: https://discord.com/channels/841573134531821608/1062862495146061824
otherwise, all the other places on the Account object where it might exist are specific to Custom Connect accounts only, and the account you gave me is an Express Connect account unfortunately
sullen bone
These are all null for me as well :/
it's strange to me how i can't even see their email
hollow jackal
Hmmm... I don't see an email was ever added for this Account
Or rather, an email was added, but it was never confirmed. That's probably why that isn't showing up
sullen bone
not seeing any email from stripe in that account to confirm email, is that expected?
since it's a test account?
hollow jackal
Ah, fair point. Apologies for the quick responses, the server is busy so I may be overlooking something obvious. When you create the login portal for the Express Account, does it prompt for that info?
sullen bone
No problem! actually now that I think about it, I think it says "no email required for test account"
hollow jackal
I just saw that as I tried to repro
Ugh, sorry. I should've done that to begin with
sullen bone
it also asks for phone number and i don't see that anywhere in the dashboard
so it seems like stripe just restricts what i can see?
why does the API even have it 🧐
hollow jackal
I don't think it includes it when you use the test phone number
hollow jackal
Where are you being prompted for address? Can you give explicit reproduction steps for how the account is/was created with an address so we can create one on our end with you?
sullen bone
will this work? a setup link for an account: https://connect.stripe.com/setup/e/acct_1MPE2W2QIuIELaO6/ItPdDiSt9Fcye
cosmic nexus
@sullen bone what are you really trying to do?
sullen bone
trying to use Stripe as source of truth for our connected accounts' information, and we need their address
cosmic nexus
yeah that's just impossible sorry. We don't give read access to that information for Express and Standard accounts so you can't.
cosmic nexus
correct though it comes with its own set of risks/complexity.
sullen bone
yep! thanks again, all good here now