Googech | Stripe Developers | Page 1

drifting dawnBOT Jan 11, 2023, 5:35 PM

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fleet locustBOT Jan 11, 2023, 5:36 PM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

whole wasp Jan 11, 2023, 5:36 PM

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But your support doesn't respond, @fleet locust.

sweet lodge Jan 11, 2023, 5:37 PM

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Sorry, we can't help you here. We can only help with technical questions about the API. You'll have to work with our Support team on this.

whole wasp Jan 11, 2023, 5:38 PM

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There is no way of contacting them if you can't login. Seeing the problem? This is the only resource that Stripe gives to get in contact with ANYONE if you are unable to login.

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They don't respond to emails. No live chat. No phone number.

sweet lodge Jan 11, 2023, 5:39 PM

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Sorry you are having issues getting a response. There is an option to use email when you can't sign in. You'll need to wait until they respond to your email.

whole wasp Jan 11, 2023, 5:39 PM

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They don't respond to emails in any timely manner.

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@sweet lodge, is there a more effective method available? I have a decent amount of money (>$50k) on my stripe account that is going to be sent to the wrong place if I cannot login in a timely manner.

#Googech