#juanse-terminal-taptopay

1 messages · Page 1 of 1 (latest)

velvet perchBOT
static stream
tawdry narwhal
static stream
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Yep i did that.

tawdry narwhal
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do you see any additional log lines in your console which may suggest what's going on here?

static stream
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sure

tawdry narwhal
static stream
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I'm trying to connect localMobile, with readers working well, but when i try to connect my iphone as reader it doesn't works

tawdry narwhal
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Gotcha. Trying to clone it down and reproduce, hold on..

static stream
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this is the error => discoverReaders failed: Error Domain=com.stripe-terminal Code=3060 "Could not communicate with the reader. Try resetting or recharging the reader." UserInfo={com.stripe-terminal:ReaderMessage=Error that indicates an internal service is unavailable., NSLocalizedDescription=Could not communicate with the reader. Try resetting or recharging the reader., com.stripe-terminal:Message=Could not communicate with the reader. Try resetting or recharging the reader.}

tawdry narwhal
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Have you tried restarting the device?

static stream
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No no remember that i'm trying to use tap to pay in my iphone so i'm not using any reader just my phone as reader.

tawdry narwhal
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yeah sorry I meant your phone :p

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have you tried restarting your phone?

static stream
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yes i did that, but with any result

daring leaf
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It is looking like this is going to take some time to reproduce on our side. Would you mind writing an email to us through at https://support.stripe.com/?contact=true and DMing me your email? I can grab the ticket and we can get back to you through there

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To be clear, the email can just be your first message and mentioning that you talked to us on Discord

static stream
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Sent

daring leaf
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Can you DM me your email as well?

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And were you able to try those steps?