Jonas Reif

[blazing gorge]

👋 happy to help

yes you can update the subscription and add trial period days

[ember fern]

Hi Tarzan,

Thanks for your reply.
The status of the subscription is then active or trialling?

I just want to make sure that they then wont be added to the trial ending reminder campaign, where they get a reminder email.

Is there no way to change the "start_at" / "renew_at" date?

[blazing gorge]

The status of the subscription is then active or trialling?
for 2months it would be trialing

Is there no way to change the "start_at" / "renew_at" date?
no not really

what you can do is a workaround, where you add a metadata to the subscription, to skip the campaign

[ember fern]

mhm ok thanks for the update.
Its too complicated for the use case then...

[blazing gorge]

yes that's correct

another way of doing is, it's also complicated by the way, is to create a monthly free plan and create a Subscription schedule where you go from the yearly plan to 2 iterations of the free monthly plan and then go back to the yearly plan

[ember fern]

ok thanks 🙂

Thought that there might be an easy way via api, but its not that important to make a complicated workaroung. I think I give the user another goodie then..Free month for a friend or something.

But thanks for your quick help! 🙂

[blazing gorge]

sure thing

let me know if you need any more help

[ember fern]

No further question so far from my side! 🙂