#kappa92
pliant rune
sand cloak
Hi 👋
You would likely need to talk with Checkify to ensure they are creating Checkout Sessions with klarna as one of the payment_method_types accepted: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-payment_method_types
void adder
they tell me they accept klarna when linked to stripe.
but nothing more. I activated klarna normally on stripe via options.
sand cloak
Do you mean in your Dashboard settings? https://dashboard.stripe.com/settings/payment_methods
void adder
yes
sand cloak
Do you have any example Checkout Session IDs I can take a look at?
void adder
can i send it here?
sand cloak
They start with cs_ and it is totally safe to send them here
void adder
ok
they are tests carried out by checkify because I am currently using payments on shopify for this problem.
sand cloak
That's fine. In that case they should start with cs_test indicating they are made in Test mode
sand cloak
Is this an example of a payment that you expected to have Klarna available but didn"t?
This is a Payment Intent made in Live mode
You may need to change your dashboard to Test mode to see the Checkout sessions
void adder
yes I tried some tests without connecting shopify directly from chekcify
sand cloak
To see those in your Stripe dashboard you will need to toggle it to Test mode
void adder
You can activate other payment methods available with Stripe and get them displayed on your single-page checkout by Checkify for the benefit of both your business and your customers.
The list of methods is generated depending on the location of your business and the currency of your Stripe account. You can check what exactly is available for your store here > https://dashboard.stripe.com/settings/payments
on checkify only have this about klarna
void adder
To see those in your Stripe dashboard you will need to toggle it to Test mode
ok just moment
sand cloak
Also in Test mode you do not have Klarna activated
sand cloak
It is active in both settings.
And the Payment Intents being generated are set to use automatic payment methods. So unfortunately the next place to look would be what Stripe front-end products are being used and how they are created. Which I am guessing is what Checkify handles for you.
sand cloak
Yes
sand cloak
Are these requests being made with Connect?
void adder
don't know dear
sand cloak
I would recommend you contact Checkify and get them to clearly identify exactly where Klarna needs to be activated in your account (or Connected Accounts) to ensure it is available as a payment method