#hanzohan
1 messages · Page 1 of 1 (latest)
@amber bramble hello are you able to assist with my query
Hi there, just a moment
we want to implement afterpay/clearpay through stripe but the option is not popping up
Where are you trying to have this added? What does your integration look like?
Are you using payment links?
so we are using a site builder like wordpress called 123site
i am using the api keys from strip to connect the payment gateway
even in the strip the payment links are not showing the afterpay option
Ah, so this platform controls the integration code?
for my supervisor can i please confirm you are from stripe support?
You should not trust me, but yes I work for Stripe. Never share anything private/sensitive here, though, it is public. We help developers with integration issues here.
You may be better suited reaching out to our support team directly: https://support.stripe.com/contact
However, let me provide one pointer for you to try first:
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
You need to ensure you have those payment methods activated here: https://dashboard.stripe.com/settings/payment_methods
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Can you share an example test checkout session URL?
I want to check if they're providing payment method types explicitly or not
yes
the payment methods are on in the payment methods section where you check the preview the afterpay option shows up but it doesnt show up through the api integration or the custom payment links
Hmm I'm not sure why since it does appear afterpay is active on your account. Your payment link from the session you shared appears to only be using
payment_method_types: [
"card",
"klarna",
"affirm",
],
looking into that for you 🙂
thank you!
Ok, it was something i suspected earlier and incorrectly dismissed
Afterpay requires you to collect a shipping address
So you need to enable that options on the payment link
okay let me try it out
thank you some much! it has worked!
brilliant stuff
such a small oversight
Huzzah!