#hanzohan

1 messages · Page 1 of 1 (latest)

golden sapphireBOT
deft cipher
#

@amber bramble hello are you able to assist with my query

amber bramble
#

Hi there, just a moment

#

we want to implement afterpay/clearpay through stripe but the option is not popping up
Where are you trying to have this added? What does your integration look like?

#

Are you using payment links?

deft cipher
#

so we are using a site builder like wordpress called 123site

#

i am using the api keys from strip to connect the payment gateway

#

even in the strip the payment links are not showing the afterpay option

amber bramble
#

Ah, so this platform controls the integration code?

deft cipher
#

for my supervisor can i please confirm you are from stripe support?

amber bramble
#

You should not trust me, but yes I work for Stripe. Never share anything private/sensitive here, though, it is public. We help developers with integration issues here.

You may be better suited reaching out to our support team directly: https://support.stripe.com/contact

However, let me provide one pointer for you to try first:

#

Can you share an example test checkout session URL?

#

I want to check if they're providing payment method types explicitly or not

deft cipher
#

okay let me grab one where exactly would i find this url

amber bramble
#

Ok now that is a payment link

#

Did you create that yourself in your dashboard?

deft cipher
#

yes

#

the payment methods are on in the payment methods section where you check the preview the afterpay option shows up but it doesnt show up through the api integration or the custom payment links

amber bramble
#

Hmm I'm not sure why since it does appear afterpay is active on your account. Your payment link from the session you shared appears to only be using

payment_method_types: [
    "card",
    "klarna",
    "affirm",
  ],
deft cipher
#

what could be the issue?

#

because it is activated

amber bramble
#

looking into that for you 🙂

deft cipher
#

thank you!

amber bramble
#

Ok, it was something i suspected earlier and incorrectly dismissed

#

Afterpay requires you to collect a shipping address

#

So you need to enable that options on the payment link

deft cipher
#

okay let me try it out

#

thank you some much! it has worked!

#

brilliant stuff

#

such a small oversight

amber bramble
#

Huzzah!