#Gerson - payment intent error responses

1 messages · Page 1 of 1 (latest)

oak shuttleBOT
slender perch
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Hi 👋 what's your question?

proud flame
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Hey

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Can I send you a print?

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The payment intent is pi_3MOi4xHDbf3EUdBK00BrhQCs

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And i'm getting a 500 response

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Oh, here is the full log

slender perch
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Taking a look now

slender perch
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This is on our side. It appears to be in the process of being fixed. I'll keep you updated if there is a meaningful update in the near-term

proud flame
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All right, thanks for the response! I just fixed that in my application code so we don't have more issues. But I really needed to know your deadline for this update, it is really important to our company. Do you have any?

slender perch
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It's hard to give an explicit timeline as the root cause was only just identified, but I would be surprised if it was not fixed in the next couple of hours

proud flame
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Oh, ok then, I'll keep checking

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Thanks very much!

old epoch
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Gerson - payment intent error responses

slender perch
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Hi @proud flame just wanted to drop back in real quick to mention that the issue seems to be resolved. Retry cancelling the Payment Intent again and let us know if it still isn't working for you.

proud flame
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I’ll keep an eye, my application will eventually try to cancel some payment intents automatically