#dennis_de
mental cliff
ashen void
harsh yacht
And only we can change that then and not the connect partner itself?
ashen void
depends on the type of Connect account you're using(Standard/Express/Custom), if it's the latter two in that list then yes, you control that completely not them
harsh yacht
Can I involve multiple accounts in one purchase via Stripe Connect? I could not find anything suitable in the documentation.
ashen void
there's the separate charges and transfers model https://stripe.com/docs/connect/charges-transfers
https://stripe.com/docs/connect/charges
harsh yacht
Are the fees deducted automatically? Or is it also possible to say that only we pay the fees and the Connect Partner gets his real share (without Stripe fees)?
Here it looks like the fee is deducted directly from the amount and only then divided.
ashen void
say that only we pay the fees and the Connect Partner gets his real share (without Stripe fees)
hmm that's exactly how it works
as the example shows, you (the platform) charge a customer $100. Stripe takes $3.20. You can transfer any amount of the remainder to any combination of accounts and whatever amount you do not transfer is de-facto your platform's 'cut' or 'fee'
you can't directly take an application_fee_amount as you can in e.g. Destination Charges since that's only for 1-to-1 transfers; one of the drawbacks of using Separate Charges and Transfers is it's more complicated and the reconcilation might be harder
ashen void
as the example shows, you (the platform) charge a customer $100. Stripe takes $3...
you can also transfer the full $100 , though that would result in netting negative overall for that one transaction so you need to counteract that in various ways(like not doing that for every payment, or wiring us money via Topups to keep your platform balance positive)
harsh yacht
For example, we have a shopping cart that is distributed among 6 partners, but we as a platform bear the payment fees and distribute their percentage share, which they are entitled to. The fees can therefore be deducted from our "commission" (= residual amount), because we always receive at least 25% share, it should never be negative.
harsh yacht
Is it possible to initiate withdrawals without the money running via Stripe? We have the case for payment methods that Stripe does not yet support, but where we would like to use a unified payout logic.
still drift
HI 👋 I'm jumping in as my teammate needed to step away. I'm not sure I'm understanding the question, could you try elaborating? If you're trying to move funds outside of our service then I'm not sure we're going to be the right group to help discuss that.
harsh yacht
Hi toby, thanks for your time. It's about that, we want to handle most of it via Transfer Groups. Only there are payment method in the store which may not be supported via Stripe. Now my question: can we trigger a payout for a Connect Partner via API, so that the amount is negative and you collect the money from our account or offset it with other payouts?
So, a payment to a Connect Partner without reference to a real payment that ran before?
Example: Customer pays 100€ to us outside of Stripe. We want to credit 50€ to a Stripe partner.
still drift
I'm not as familiar with letting accounts go negative and the automatic debits that happen to cover those, particularly I'm not familiar with whether relying on that approach would cause you to incur additional fees. I would recommend aligning with our colleagues in Support on that matter:
https://support.stripe.com/?contact=true
What I think would be a better fit, if your Platform meets the requirements, is to leverage Top Ups which let you add funds to your Platform's account balance:
https://stripe.com/docs/connect/top-ups
harsh yacht
Okay, I understand. Thanks anyway! I'll get in touch with support then. 🙂