Rohit89 | Stripe Developers | Page 1

quasi tartanBOT Jan 10, 2023, 12:42 PM

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obtuse fable Jan 10, 2023, 12:43 PM

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hi! what's the customer ID cus_xxx?

hybrid elm Jan 10, 2023, 12:46 PM

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sure

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cus_N8vzSD7Uvy5yzl

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I have custom portal id is bpc_1MOh0dLv5rdhLZWUD5jqK4Fg

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I was trying to upgrade this subscription to yearly sub_1MOe7gLv5rdhLZWUjolcxzII

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yearly amount is US$1,560.00

when I try to update it substracts -US$393.58 which is paid for other subscription

obtuse fable Jan 10, 2023, 12:54 PM

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that's more or less how it works ; that customer has a credit balance https://dashboard.stripe.com/test/customers/cus_N8vzSD7Uvy5yzl/balance_transactions as a result of a previous invoice for that customer that had a negative balance(due to prorated changes). Those balances apply to the next invoice for that customer, regardless of what subscription it's for

hybrid elm Jan 10, 2023, 12:55 PM

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So both subscription work independently. It just it is due to the balance?

obtuse fable Jan 10, 2023, 12:57 PM

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it's due to the credit balance on the customer yes

hybrid elm Jan 10, 2023, 12:58 PM

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Since portal is showing both subscriptions with update options. Is it possible to remove update from one?

obtuse fable Jan 10, 2023, 1:00 PM

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I don't believe so, the configuration object doesn't allow for specifying individual sub_xxxs which can be enabled or disabled for updates

hybrid elm Jan 10, 2023, 1:03 PM

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And any option to upgrade quantity for one subscription but not both?

obtuse fable Jan 10, 2023, 1:03 PM

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no

hybrid elm Jan 10, 2023, 1:04 PM

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Any option to remove one subscription from portal?

obtuse fable Jan 10, 2023, 1:04 PM

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I don't believe so, the configuration object doesn't allow for specifying individual sub_xxxs which can be enabled or disabled for updates

hybrid elm Jan 10, 2023, 1:04 PM

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Right now it always show both subscription under current plans

obtuse fable Jan 10, 2023, 1:04 PM

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you'd have to use two separate Customer objects cus_xxx each with one-subscription-per-customer I think

hybrid elm Jan 10, 2023, 1:05 PM

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but that won't be possible Correct?

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Because customer can have multiple subscriptions

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You are saying two portals with for each subscription

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bpc_1MOhS5Lv5rdhLZWULqJxeRJK this is portal ID... it shows both active plans. No way to hide one

obtuse fable Jan 10, 2023, 1:11 PM

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correct there's no way to hide one

obtuse fable Jan 10, 2023, 1:11 PM

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hybrid elm Because customer can have multiple subscriptions

yeah they can, indeed. And if they do, then the portal shows all them. The only way to avoid that(because the portal doesn't support it in its configuration) would be to not use a Customer with multiple subscriptions and have multiple customers instead

#Rohit89