mentijm | Stripe Developers | Page 1

naive matrixBOT Jan 10, 2023, 7:45 AM

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limber horizon Jan 10, 2023, 7:46 AM

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Hi there, You can't delete Customers that have a cash balance. See https://stripe.com/docs/billing/customer/balance

Customer credit balance

Learn how to use the customer credit balance.

jagged plinth Jan 10, 2023, 7:47 AM

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If there is no cash balance?

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or rather, if its 0

limber horizon Jan 10, 2023, 7:48 AM

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You can’t delete Customers that have a cash balance, even if it’s 0. This guarantees that funds sent by the Customer at any point in the future will reconcile to the correct customer cash balance.```

jagged plinth Jan 10, 2023, 7:49 AM

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So we can't follow GDPR and delete customer data upon request then?

limber horizon Jan 10, 2023, 7:51 AM

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I'd suggest you to reach out to Stripe support https://support.stripe.com/contact on this inquiry

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

jagged plinth Jan 10, 2023, 7:54 AM

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Ok thank you

#mentijm