tarun

[stoic fossil]

Hi! Let me help you with this.

It seems like your account is not properly set up to accept Live charges.

[hazy viper]

yes

i am using this two key in wordpress woocommerce setting

hi

are you there?

[stoic fossil]

Yes

Please, give me a moment

[hazy viper]

ok

[stoic fossil]

Please don't show your keys in the public channels. I deleted it for you.

You are using the Live keys. To see the Test keys, switch to the Test mode here:

Top right corner

[hazy viper]

ok then

where i can access testmode api key & secret?

[stoic fossil]

https://dashboard.stripe.com/test/apikeys

[hazy viper]

in testmode its working fine

but it's not working in live mode

there?

[stoic fossil]

You need to activate your account to be able to make charges in Live mode.

[hazy viper]

activated

[stoic fossil]

Then you need to contact Stripe support if you still can't make Live charges: https://support.stripe.com/?contact=true

Please don't share Keys in this public channel

[hazy viper]

we already contact

but not get any solution

[stoic fossil]

What do you mean?
What did they say?

[hazy viper]

they say connect with developer team

and provide discord link

[half valley]

Hi! I'm taking over this thread.

[hazy viper]

hi

test mode is working fine

but getting error in live mode

[half valley]

Are you using a woocommerce plugin?

[hazy viper]

yes

[half valley]

We don't know anything about plugins here, so we can't really help. I would recommend to ask woocommerce support directly.

[hazy viper]

but test mode is working

not issue in plugin

getting this error

[half valley]

It looks like your Stripe account is not activated. To do so either follow the link in your screenshot, or contact Stripe support here: https://support.stripe.com/contact