Sergei Frolov | Stripe Developers | Page 1

tribal kindleBOT Jan 9, 2023, 8:01 AM

#

sand cosmos Jan 9, 2023, 8:01 AM

#

Hi there, is it an express account or custom account?

patent turret Jan 9, 2023, 8:01 AM

#

Custom

sand cosmos Jan 9, 2023, 8:03 AM

#

OK. Did you enable Collect bank account information for payouts in https://dashboard.stripe.com/settings/connect/custom ?

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

patent turret Jan 9, 2023, 8:05 AM

#

Yes, I did. User can add bank information on the first link. But on the second user cannot

sand cosmos Jan 9, 2023, 8:06 AM

#

Did you set type to account_update when creating the account link?

patent turret Jan 9, 2023, 8:10 AM

#

Yes

sand cosmos Jan 9, 2023, 8:10 AM

#

Can you share with me the connected account ID?

patent turret Jan 9, 2023, 8:12 AM

#

acct_1MNQJtDIZwdQIX4H

sand cosmos Jan 9, 2023, 8:24 AM

#

Thanks for waiting. I just tested the same flow and I can see the bank account form by setting the type to account_onboarding.

patent turret Jan 9, 2023, 8:38 AM

#

If it’s account_onboarding, I can see. But if it’s account_update I cannot

sand cosmos Jan 9, 2023, 8:41 AM

#

So does using account_onboarding solve your problem?

#Sergei Frolov