Adarsh | Stripe Developers | Page 1

stuck gyroBOT Jan 9, 2023, 4:15 AM

#

dawn fjord Jan 9, 2023, 4:16 AM

#

Is this in test mode? If so, Stripe doesn't send email in test mode

tender mirage Jan 9, 2023, 4:21 AM

#

no, this is in PROD

dawn fjord Jan 9, 2023, 4:23 AM

#

Could you share the subscription ID (sub_xxx)?

tender mirage Jan 9, 2023, 4:24 AM

#

invoice id: in_1MO8myJfSFX0WiLFyE3jD1iO
sub id: sub_1MH4HqJfSFX0WiLFoyuYAJcf

#

the invoices are being sent out for non zero dollar amount

dawn fjord Jan 9, 2023, 4:37 AM

#

Checking it now

tender mirage Jan 9, 2023, 4:39 AM

#

thanks

dawn fjord Jan 9, 2023, 4:59 AM

#

After looking into it, I'm afraid I can't find out the reason why zero-dollar invoice is not sent. Can I suggest you writing to our Support https://support.stripe.com/contact, so that we can check with relevant team? It’ll be helpful if you can include the invoice ID in your email

tender mirage Jan 9, 2023, 5:03 AM

#

ok

lean sable Jan 9, 2023, 5:15 AM

#

Hi @tender mirage I'm taking over

#

Stripe won't send receipts for $0 invoices even in live mode.

tender mirage Jan 9, 2023, 5:24 AM

#

oh ok, thanks

#Adarsh