francia

[potent knot]

Hi there! You need to contact the merchant where you tried to make the purchase directly.

[silk cloud]

👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

[wraith spire]

thanks, but I contacted them and they tell me that I should contact you directly

[silk cloud]

sorry this is isn't a question we could help you with, it's really up for your merchant to handle this

[wraith spire]

ok, tks 🙂