#DOWNTOWN DUNKARONI

1 messages · Page 1 of 1 (latest)

lyric plinthBOT
wary vessel
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(for context, I have a client from France who is trying to pay, but cannot add their french address at checkout)

glad mural
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Hello! You would need to configure more shipping countries. Are you trying to do this via the Dashboard or the API?

wary vessel
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Likely within dashboard I'd imagine? I have a custom storefront but this checkout stage is done via stripe checkout

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Meaning, the products are digital products created via CMS, so I don't need to ship them anywhere, but people from other countries than Canada/US should be able to pay

glad mural
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If these don't need to be shipped why is Checkout configured to ask for a shipping address?

wary vessel
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Oh, not sure. I'd have to check with my client, it could be that they track users' locations, since they offer different pricing for their product depending on if theyre from Canada, international, or US

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  1. how do I disable shipping address collection if I want to do so, and

  2. how can I add international addresses?

glad mural
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How is the Checkout Session being created? Is this with a Payment Link or is code creating a Checkout Session directly?

wary vessel
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checkout sessions I believe

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aha, so the array on shipping_address_collection is probably that?

glad mural
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Yep.

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You're explicitly specifying that you should collect shipping address info for only those two countries.

wary vessel
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I see. How can I find a list of other countries? or can I not limit it at all, but still collect countries?

wary vessel
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Right so I'd need to add all of these manually? is there no "all" optionality?

glad mural
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Correct, you need to be explicit.

wary vessel
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I see. And so if I were to remove shipping_address_collection altogether, users could still checkout successfully, correct?

glad mural
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Yep, and Checkout would not ask for their shipping address.

wary vessel
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Great, thanks for this info, you've been great 🙂