kc_dh_ff | Stripe Developers | Page 1

brave pythonBOT Jan 5, 2023, 5:13 PM

#

rancid geyser Jan 5, 2023, 5:14 PM

#

Hello

#

What type of Connected Account?

maiden spoke Jan 5, 2023, 5:14 PM

#

Standard

rancid geyser Jan 5, 2023, 5:15 PM

#

Gotcha, in that case that user will need to work with our Support team to get their account re-enabled. There is nothing you as the platform can do. And I can't help here with account-specific issues as this is a public channel and we can only help with technical questions about our API

maiden spoke Jan 5, 2023, 5:16 PM

#

Would that also be the case if we used Custom connected accounts?

rancid geyser Jan 5, 2023, 5:17 PM

#

No, then you as the platform would interact with Stripe.

maiden spoke Jan 5, 2023, 5:18 PM

#

ok

#

Last question, how about if it was "Express"?

rancid geyser Jan 5, 2023, 5:20 PM

#

Then the Express user works with Stripe on verification issues

#kc_dh_ff