#Samiullah Jamil
1 messages · Page 1 of 1 (latest)
👋 Thanks for reaching out
it doesn't connect to the reader anymore
Did you tried to restart the reader / the mobile app ?
Yes. Tried that
Are you seeing any particular error in the console ? what step is failing from the ones in this guide :
https://stripe.com/docs/terminal/payments/connect-reader?terminal-sdk-platform=android&reader-type=internet
Are you able to discover the reader ?
Yes. The reader is discoverable. It doesn't give error in console. Just unable to connect to the required reader
Can you please share its Id (tmr_123)?
Ok. Let me check that